Liv app Survey | Emirates NBD

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LIV App CSAT Survey

Name*

Email Address*

Mobile Phone*

LIV App CSAT Survey

1. Overall, how satisfied are you with the LIV app?

(‘0’ being extremely dissatisfied and ‘10’ being extremely satisfied)

0 1 2 3 4 5 6 7 8 9 10

1a. What is the reason for your score?

Please provide your feedback

2. How easy or difficult is it to use the LIV app?

(‘0’ being extremely difficult and ‘10’ being extremely easy)

0 1 2 3 4 5 6 7 8 9 10

3. How satisfied are you with the features offered in the App?

(‘0’ being extremely dissatisfied and ‘10’ being extremely satisfied)

0 1 2 3 4 5 6 7 8 9 10

3a. Are there any features you expected to find but didn't?

Please provide your feedback

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Treatment ID:

Lead Number:

We appreciate your time and valuable input.
Your feedback will help us serve you better in the future.
Thank you for banking with Liv, and we look forward to improving your experience with us.

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Emirates NBD Bank (P.J.S.C) is licensed by the Central Bank of the UAE. Liv is a brand owned by Emirates NBD (P.J.S.C)

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