Refunds

The table can give you an idea when you will get your refund. In case you have not received your refund after the expected timeline. Chat with us and we will help you out.

Refund type Expected time for refund credit
Purchases on debit card Up to 30 days for both successful & declined transactions
Purchase on credit card Up to 5 days for both successful & declined transactions
Local transfer return Up to 03 working days
International transfer return Up to 03 working days
End of Service Call Emirates NBD Collections on 600 54 0040. Working hours are Sun to Thurs 9am -5pm.