The table can give you an idea when you will get your refund. In case you have not received your refund after the expected timeline. Chat with us and we will help you out.
| Refund type | Expected time for refund credit |
| Purchases on debit card | Up to 30 days for both successful & declined transactions |
| Purchase on credit card | Up to 5 days for both successful & declined transactions |
| Local transfer return | Up to 03 working days |
| International transfer return | Up to 03 working days |
| End of Service | Call Emirates NBD Collections on 600 54 0040. Working hours are Sun to Thurs 9am -5pm. |
