UAE Equities FAQs
1) How do I access the UAE Equities feature?
UAE Equities feature will be available for customers who have successfully completed Wealth account Onboarding on Liv app. Once completed, an investment portfolio will be generated and around 62+ UAE Equities, will be available in the app.
2) How to Buy and Sell a stock in UAE Equities?
There are multiple places you can start to create a new order:
a) Navigate to a stock’s page from UAE Markets, Watchlist, UAE Equities Holdings or Search, and you’ll see Buy and Sell buttons.
b) (iOS only) Swipe right to left on Watchlist or UAE Markets or UAE Equities Holdings page on a stock to see the Buy and Sell buttons.
c) (Android only) Long press on a stock in Watchlist, UAE Markets or UAE Equities Holdings to see the Buy and Sell options.
3) Which UAE equities can I trade?
Selected Equities around 62 listed on the following exchanges are supported for trading: Dubai Financial Markets (DFM), Abu Dhabi Securities Exchange (ADX).
Some equities are restricted to UAE nationals based on rules by the exchange. Order placement will be restricted in the app for those securities for UAE nationals.
4) Do I need to create a NIN to trade UAE Equities on Liv X?
No, you do not need to create a NIN to get started trading UAE Equities.
5) If I already have a NIN, should I add it to my UAE Equities to trade on Liv X?
Trading UAE equities will be done through Liv so adding your person NIN is not required.
6) Can I transfer my holding under my NIN on other platforms to Liv X, or transfer my holdings in Liv X to another provider?
No, it’s not currently supported by Liv X.
7) When will this feature be available online?
UAE Equities feature is available via the Liv X app on iOS and Android.
8) When can I trade UAE Equities? Trading hours are set by each exchange.
The market is open between 9.30am and 3pm, however there are some exceptions to be aware of. Below shows when certain actions will be supported or rejected.
DFM – Market Orders|
Session |
Time |
New Buy/Sell Orders |
Order cancellation |
Order Modification |
|
Pre-Opening Session |
9:30 - 9:55 |
Yes |
Yes |
Yes |
|
Preopening Session |
9:55 - 10:00 |
Yes |
No |
No |
|
Trading Session |
10:00 - 14:45 |
Yes |
Yes |
Yes |
|
Pre-Closing Session |
14:45 - 14:53 |
Yes |
Yes |
Yes |
|
Pre-Closing Session |
14:53 -14:55 |
Yes |
No |
No |
|
Trading At Last |
14:55 - 15:00 |
No |
Yes |
No |
|
Market Closed |
15:00 - 9:30 |
No |
No |
No |
DFM – Limit Orders
|
Session |
Time |
New Buy/Sell Orders |
Order cancellation |
Order Modification |
|
Pre-Opening Session |
9:30 - 9:55 |
Yes |
Yes |
Yes |
|
Preopening Session |
9:55 - 10:00 |
Yes |
No |
No |
|
Trading Session |
10:00 - 14:45 |
Yes |
Yes |
Yes |
|
Pre-Closing Session |
14:45 - 14:53 |
Yes |
Yes |
Yes |
|
Pre-Closing Session |
14:53 -14:55 |
Yes |
No |
No |
|
Trading At Last |
14:55 - 15:00 |
Yes (with limit at Last Price) |
Yes |
No |
|
Market Closed |
15:00 - 9:30 |
No |
No |
No |
ADX – Market Orders
|
Session |
Time |
New Buy/Sell Orders |
Order cancellation |
Order Modification |
|
Pre-Opening Session |
9:30 - 10:00 |
No |
Yes |
Yes |
|
Trading Session |
10:00 - 14:45 |
Yes |
Yes |
Yes |
|
Pre-Closing Session |
14:45 - 14:55 |
No |
Yes |
Yes |
|
Trading At Last |
14:55 - 15:00 |
Yes |
Yes |
No |
|
Market Closed |
15:00 - 9:30 |
No |
No |
No |
ADX – Limit Orders
|
Session |
Time |
New Buy/Sell Orders |
Order cancellation |
Order Modification |
|
Pre-Opening Session |
9:30 - 10:00 |
No |
Yes |
Yes |
|
Trading Session |
10:00 - 14:45 |
Yes |
Yes |
Yes |
|
Pre-Closing Session |
14:45 - 14:55 |
No |
Yes |
Yes |
|
Trading At Last |
14:55 - 15:00 |
No |
Yes |
No |
|
Market Closed |
15:00 - 9:30 |
No |
No |
No |
9) What are the fees for trading UAE Equities?
The trading fees might be updated from time to time. Please refer to the Liv X app while placing your order to verify the trading fees.
10) Are there any minimum to trade?
- Minimum trade size for DFM listed equities is AED 5000
- Minimum trade size for ADX listed equities is AED 5000
Please note that this minimum trade sizes might get updated from time to time - kindly refer to the Liv X app.
11) Are there any maximums to trade?
Not as of now.
12) I sold a stock, when can I withdraw my money?
Once your sell order has been completed, it will take 2 business for the proceeds of the sell order to appear in your investment account and available for your to withdraw to another account.
13) What is my Available to trade?
When making buy purchases, we will check your Available to trade to determine if you have enough funds to make the purchase. Your Available to trade is your investment account’s cash balance and proceeds from recent sell transactions
14) Can I cancel or modify my order?
If the status of the order is Pending Replaced, Partially Completed, cancellation and modification is permitted. Simply navigate to the Order Details screen of the order from Orders tab.
15) Who is the broker executing my trades?
Emirates NBD Securities.
16) How many equities can I add to my watchlist?
Currently there is no maximum number.
17) Are the stock prices delayed?
Realtime pricing is show in the app. However, the prices are not streaming, so refresh the page to view the latest real time price.
18) When can I modify or cancel an order?
Only Limit Orders can be modified, when the order is in the following status: Pending, Partially Completed and Replaced. Market Orders and Limit Orders can be cancelled when the order is in the following status: Pending, Partially Completed and Replaced.
19) Why was my order Replaced?
If a market order is placed, but there is no liquidity to match the order, the exchange will turn the order into a Limit Order with a Day Expiry and Limit Price as the last price (i.e., the order will expire at the end of the day if not executed).
20) Can I subscribe to a UAE IPO?
Yes, in case Liv is listing that IPO.
21) Will I get a statement confirming my trades?
Yes. You will receive an email containing a statement of your executed trades the following business day.
22) Will I be notified if my order is completed?
If you have notifications enabled on your device, you will receive notifications if your order was rejected, partially completed, or completed.
23) Why was my order rejected?
There are multiple reasons why an order could be rejected. Customers can get more details as to why the order was rejected by navigating to Transactions ta -> click on the order that was rejected -> Click the info button next to the Status of the order. Common reasons why an order can be rejected:
- Tolerance Price: If the limit price for an order is outside the tolerance price set by the exchange.
- Order type supported: If the order type is not supported during the market trading session. E.g. Market Orders during Pre Opening session for ADX listed securities
25) What happens if a customer becomes a sanctioned?
A customer may become a Sanctioned person due to the following reasons:
- Multiple nationality added as Sanctioned
- Country of residence as Sanctioned
- Normal residency as Sanctioned
- Anticipated Transactions (credit or debit) - Updating "To or From Country" as sanctioned country.
In this scenario of Sanctioned person, a Digital Wealth portfolio will not be created for the customer.
Sanctions countries as of Aug-2023 include: Belarus, Cuba, Iran, Myanmar, North Korea, Northern Cyprus, Russia, Sudan, Syria, Yemen, Regions of Ukraine Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia. Please note that the sanctioned countries list might get updated from time to time.
26) Are US nationals allowed to open a portfolio to trade UAE Equities?
US National won’t be allowed to open a portfolio to trade UAE Equities, if:
- If the customer is from sanctioned nationality and s/he is a UAE resident, his/her CDD updated within 1 year, we will allow to open investment portfolio
- If the customer is from sanctioned nationality and s/he is a UAE resident, his/her CDD last updated more than 1 year, we will not allow to open investment portfolio
- If the customer is from sanctioned nationality and s/he is a non UAE resident, we will not allow to open investment portfolio.
27) How to get in touch for support related to Digital Wealth?
Users can reach out to us through chat going to 'Service' tab, scroll down and click on 'Chat with us' or through WhatsApp Banking.
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